Viewing entries tagged Business Strategy
Posted by David van Toor
David van Toor
David van Toor has had considerable success during 20 years both as an Entrepren
User is currently offline
on Saturday, February 18, 2012
in ThoughtBytes
The Customer Satisfaction Survey - relied upon as an indicator of a company's ability to satisfy its customers, and as a basis for critical decision making. Sadly the Customer Satisfaction is usually a waste of time at best, and an insult to your customers at worst.
Discounting is bad business. It kills your top and bottom line and destroys morale of the sales team as quotas are missed. You assume your reps discount because they lack the skills to sell at full price. They discount because they believe it's the only way they can close the deal. The divergence in these beliefs fuels the multibillion-dollar sales training industry.
With 84% of training content forgotten in 90 days, it is a key reason why most of the money invested in training is wasted.
Posted by David van Toor
David van Toor
David van Toor has had considerable success during 20 years both as an Entrepren
User is currently offline
on Wednesday, October 19, 2011
in ThoughtBytes
An Off-Road trip to Utah iterates the point that many species are nearing extinction. But it's not as you may think....
Posted by David van Toor
David van Toor
David van Toor has had considerable success during 20 years both as an Entrepren
User is currently offline
on Friday, September 16, 2011
in ThoughtBytes
Within 3 years, the once mighty Blackberry has lost its premiere place on the hips of gadget wielding executives, and it’s important to understand “why”.
on Saturday, February 18, 2012
in ThoughtBytes
